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<title>General Terms and Conditions</title>
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<h1>General Terms and Conditions</h1>
<h2>1. Scope of Services</h2>
<p>Kevin Veen-Birkenbach, operating under the business name "Beratungs- und Coachingdienstleistungen," provides various services including consulting, coaching, educational services, freelance assignments, and project-based work.</p>
<h2>2. Payment Terms</h2>
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<li>Payment is due upon booking any service.</li>
<li>In case of cancellation more than 30 days before the scheduled service, the client is entitled to a full refund.</li>
<li>If cancellation occurs less than 30 days but more than 14 days before the service, 50% of the total fee will be retained.</li>
<li>For cancellations less than 14 days prior to the service, 100% of the total fee will be retained.</li>
<li>If the service is cancelled by Kevin Veen-Birkenbach for any reason, the client is entitled to a full refund.</li>
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<h2>3. Contact Information</h2>
<p>Kevin Veen-Birkenbach<br>
Beratungs- und Coachingdienstleistungen<br>
Afrikanische Straße 43, 13351 Berlin, Germany<br>
Phone: +491781798023<br>
Email: <a href="mailto:kevin@veen.world">kevin@veen.world</a></p>
<h2>4. Tax Identification</h2>
<p>VAT ID: 23/569/00564</p>
<h2>5. Amendments and Validity</h2>
<p>These terms and conditions are subject to change. The version valid at the time of booking will apply.</p>
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