--- administrator: {} helpdesk: roles: - bot zammad-api-bot: username: zammad-api-bot firstname: Infinito lastname: API Bot accounts: [] description: API-only Basic-auth bot used by the Playwright suite (NOT an OIDC user) zammad-wizard-bypass-admin: username: wizard-bypass-admin firstname: Wizard lastname: Bypass accounts: [] description: Local-password admin seeded by Zammad's auto_wizard.json to skip the setup wizard (NOT used at runtime) mcp-web-app-zammad: firstname: Infinito lastname: MCP accounts: [] description: Account the Zammad MCP token belongs to; a read-only agent rather than the initial administrator